Our operations are based on customers' trust, which we have built through high-quality services, competitive prices and a fair business relationship.

We are proud of the fact that our efforts have been recognised with numerous awards:

  • In the scope of a second campaign organized by the Slovenian Consumers’ Association, GEN-I offered customers electricity and natural gas at the most affordable prices, once again proving that it is truly the first choice and most affordable energy supplier for Slovenian households.
  • For four consecutive years, we received the Trusted Brand award in one of the Europe's largest consumer surveys for the most trustworthy energy supplier; in 2014 we also received the title for the most trustworthy brand for environmental protection in the same category.
  • In independent testing of the call centres of electricity suppliers carried out by the Slovenian Consumers' Association, GEN-I proved the most successful.
  • Following the redesign of our website, creating an even more user-friendly experience, GEN-I received the Gold DIGGIT Award for the best digital solution in Slovenia.
  • Based on the results of the public vote, GEN-I as the most trusted supplier of electricity and natural gas took the first place and won ICERTIAS award which confirms the best user experience.
  • The Affordable Electricity brand is also a three-time recipient of the title “Customer Friendly Supplier”.